Hi,

I have received the refund of Rs. 7121 but i have paid an amount of 8270. Why you guys have not paid my full amount back.. as per your terms in the case of return there will be 100% refund without any deduction.. 

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On 12-Sep-2020, at 12:01 PM, wakefit <helpdesk@wakefit.co> wrote:

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Wakefit Support

Hello,

You recently logged a ticket with a subject of ORDER202007GuGNxL Exchange to ortho with us. This e-mail is to advise you of a resolution to that ticket.

The following resolution was added to ticket [wakefit-203635]:

Dear Customer, Greetings from Wakefit! =20 Thank you for your confirmation regarding the pickup of the product. =20 We apologize for the delay in response. We have initiated your refund , our finance team would require 2 business days to process from our end and the same will reflect within 3-5 business days in your account. Please note business days do not include Saturdays, Sundays, Bank and National holidays. =20 Thank you for your support and cooperation. Please feel free to contact us if you have any queries between 9:30 AM - 6:30 PM Monday to Saturday. We will be happy to help you. Regards, Team Wakefit 988 3333 123

Can you please confirm that this resolution addresses your needs so we may close this ticket? If you have any further queries, or if you do not believe this resolution is adequate, please reply to this e-mail and keep the subject intact.

If you wish to view this ticket online, you can visit http://api.wakefit.co/helpdesk/view/?ticket=3Dwakefit-203635&email=3Darora.sanny97@gmail.com.

Regards,

wakefit
helpdesk@wakefit.co

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