I received a call and mail before 7-8 days about to pickup my product which i want to return.

My product is not yet picked up and even i called on your customer care they also said that we will pick up it within 2 days but no response yet.

Kindly pickup it asap and refund my amount because i have already received my new order of ortho mattress and I don=E2=80=99t have enough space to keep this.. 

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Wakefit Support

Hello,

You recently logged a ticket with a subject of ORDER202007GuGNxL Exchange to ortho with us. This e-mail is to advise you of an update to that ticket.

The following comment was added to ticket [wakefit-203635]:

Dear Customer,

Greetings from Wakefit!

Thank you for sharing the required images of the product for pickup.

I would like to inform you that we have arranged for the product within the next 3-5 business days from today.

Kindly keep a hard copy of declaration form handy at the time of pick up as the same needs to be handed over to the pickup executive.

Also, kindly revert to this email once the pickup is completed and we will further follow up with the logistics team for confirmation so that next steps can be initiated.

Appreciate your time and patience.

Please feel free to contact us if you have any queries between 9:30 AM - 6:30 PM Monday to Saturday. We will be happy to help you.

Regards,
Team Wakefit
Support Number: 988 3333 123

If you need to provide us with further information, please reply to this e-mail and keep the subject intact. Alternatively, you can view and update this ticket online by visiting http://api.wakefit.co/helpdesk/view/?ticket=3Dwakefit-203635&email=3Darora.sanny97@gmail.com.

Regards,

wakefit
helpdesk@wakefit.co

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